Contact
Get In Touch With Us
We’re here to answer your questions and help you find the right solution. Fill out the form below and we’ll get back to you as soon as possible.
25 Monrovia St. Nairobi Kenya
+254727377771
Contacts
+254727377771
+254710354845
+25498051166
Opening Hours
Mon – Sun
07:00 AM – 19:00 PM
Why people Trust Us
Licensed & Registered Operator
Trusted by 10,000+ Travelers
Secure Online Booking
24/7 Customer Support
Faqs
Everything You Need to Know About Ngurdoto Shuttle Services
You can reach us through our contact form on the website, by email at [email protected], or by phone at +254 727377771 / +254710354845 / +254707945599. Our support team is available daily from 24/7 and you can meet us at our offices from 7:00 AM to 7:00 PM
Our shared shuttles from Nairobi to Arusha take approximately 6–7 hours, including a short stop at the Namanga border for immigration clearance. Private cars may be faster (around 4.5 hours).
Shared shuttles are cost-friendly, fixed-schedule vehicles ideal for solo travelers and backpackers.
Private transfers offer flexible departure times, direct routes, and exclusive comfort for families, safari groups, or business travelers.
You can book directly on our website using the online booking form. Just choose your route, date, and number of passengers. Our team will confirm availability and send you a payment link.
Here you’ll find quick answers to the most common inquiries about routes, bookings, payments, travel documents, and safety when using Ngurdoto Shuttle Services.
If you can’t find what you’re looking for, feel free to contact our support team — we’re happy to help!
Yes. We provide hotel pick-ups and drop-offs within Nairobi, Arusha, and Moshi, as well as airport transfers from JKIA, Wilson Airport (Nairobi), and Kilimanjaro Airport (Tanzania).
Yes. Travelers require a valid passport, and a visa (for non–East African Community citizens).
Yellow fever vaccination proof is mandatory when entering Tanzania from Kenya.
Absolutely. Our fleet is made up of modern, air-conditioned minibuses and vans. We prioritize safety, comfort, and punctuality, with experienced cross-border drivers.
We allow flexible date changes subject to availability. Please contact our support team at least 24 hours before departure to reschedule your trip